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Nolan, Norton & Co. supports companies in solving strategic and operational issues. We can advise you not only on 'what' but also on 'how'. We have a range of different capabilities & competences, which will help addressing these issues. Of course there is not one size that fits all. The way we use our capabilities depends on the industry and even more on the company we work with. We have extensive experience in advising senior management of all industries on all kinds of strategic issues.

Given the complex environment in which companies find themselves today it is essential not only to formulate a good strategy, but first and foremost to implement it as well. Meanwhile the organisation has to keep track of the changes in its environment. The challenge for the organisation lies in the ability to balance all aspects involved.

Strategy – What is my future business?
Becoming successful is a challenge, remaining successful is even harder. Changing customer demands, new legislation, competitor actions and a whole range of other developments create opportunities and threats for your firm's profitability and growth outlook.
Organisation and Governance – How do I organise and govern?
Changing markets demand changing strategies, and a new strategy often requires a new organisational design and new governance mechanisms to effectively coordinate people’s efforts. As markets get more complex and volatile, it is important to be able to manage your organisation along multiple axes.
Corporate IT – How can IT enable and support my business most effectively?
Companies increasingly differentiate themselves from the competition through the smart use of IT. At the front-end of their business they differentiate with web-shops, customer self care and automated service fulfilment. at the back-end, companies use IT to cut operational costs and reduce delivery times.
IT has become a vital strategic asset, used to out-smart competition.
Execution – How can I make it happen?
No matter how good the strategy or plan is, it will prove to be worthless if it is not followed by excellent execution. In industries where differentiating strategies are difficult to develop and even harder to sustain, CEO's recognise the increased importance of execution.

Op 28 januari 2009 organiseert Nolan, Norton & Co. een discussiebijeenkomst over actuele uitdagingen voor strategen. U bent van harte uitgenodigd om deel te nemen aan deze bijeenkomst.
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Het Catharinafonds: steun voor onderwijsontwikkeling in Zuid-Kenia Kenia is een land in ontwikkeling, 90% van de bevolking leeft onder de armoedegrens. Onderwijs is de sleutel tot verdere ontwikkeling en verbetering van de leefsituatie en de toekomstkansen van Keniaanse kinderen.
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Nolan, Norton & Co. has started a research initiative for a better understanding of what Small and Medium Enterprises (SMEs) expect from their telecom providers.
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Nolan, Norton & Co. has co-initiated a research initiative on the value and application of service catalogues in the IT domain.
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