A SSC is an accountable organisational entity in which business units concentrate their shared processes. SSCs are more than a hype. An estimated 50% of multinationals in Europe either have or plan to create an SSC. SSCs are emerging in every sector.

A SSC creates a course towards sustainable growth and profitability by:

• Improving efficiency and effectiveness
• Ensuring more focus on the core business

Examples of processes placed in SSCs are:

• Human Resources
• IT
• Facilities
• Procurement