Companies increasingly differentiate themselves from the competition through the smart use of IT. At the front-end of their business they differentiate with web-shops, customer self care and automated service fulfilment. at the back-end, companies use IT to cut operational costs and reduce delivery times.
IT has become a vital strategic asset, used to out-smart competition.
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Making IT a strategic asset |
IT is no longer just a back-office or support function, but has become an integral part of running a business. CEO’s and marketeers alike are brushing up their understanding of the value of IT for their business and the difficulty in balancing cost, speed and flexibility.
The complexity of IT is not to be underestimated. IT is a profession in itself, which applies to more than the development and maintenance of IT systems. building an IT strategy, IT organisation or IT program requires knowledge and experience which are at least partially unique to the IT domain. but IT knowledge as such is not enough, given the importance of IT for a company’s competitiveness, a thorough understanding of the business domain is also required.
With our founding fathers Richard Nolan and Dave Norton being thought leaders in the field of the concept of business and IT alignment, it should not come as a surprise that through the years Nolan, Norton & Co. has built up a distinct capability of turning IT into strategic assets. |
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IT Strategy primarily focuses on the development of an IT Strategy that is aligned with the business strategy of an organisation. |
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IT Review focuses on answering questions of managers regarding the effectiveness and efficiency of their organisation’s IT(function):
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‘How can we improve the effectiveness and efficiency of our IT?’
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‘How can we strengthen the strategic impact of our IT?’
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‘What are the strong and weak points of a single application or application portfolio?’
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‘How much do we spend on IT?’
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‘How is our IT expenditure?’ |
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An IT Architecture – the blueprint for the way technology supports the business - focuses on the delivery of value against the backdrop of IT complexity whilst simultaneously identifying and executing the actions necessary to reduce complexity over time. |
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IT Governance & IT Function |
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An effective IT Governance model optimises and aligns the priorities, processes, and people required to run IT as a business. |
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After defining the IT Strategy for 2002-2004 an update was needed for the 2005-2007 period. Our client in this case was one of Europe’s leading temping organisations, with operating companies in amongst others the Netherlands, Spain, Belgium, Germany, France, Spain, UK and Italy.
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