In this section several customers will give you their candid view on how Nolan, Norton & Co. has supported them in realising their objectives.
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Hans Vloemans - Vice President & Finance Director Ricoh Netherlands |
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"What I particularly like about NNC is their type of consultants. Although the composition of the consulting team has changed in every assignment, NNC still seems to be able to deliver a steady level of qualified employees".
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Georgette Fijneman - Director Program Management SNS Bank |
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"They are certainly not cheap, but definitely worth their money. In my book NNC stands for quality. I have worked with approximately 7 of their consultants on several projects and was surprised by the consistency in their way of working and results delivered."
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"They have the qualified people, the methodologies and partnership approach, but in the end what I value most about NNC is that they are a honest, trusted party that will go to great lengths to help me do a difficult job."
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Peter Hartman - Deputy CEO KLM Royal Dutch Airlines |
"Our choice for Nolan, Norton & Co. has not been a subject of much debate as they have a long and steady track record with KLM as a reliable, knowledgeable, creative, yet down to earth consultancy. Nolan, Norton & Co. has a track record of delivering what we envisaged at the outset and to deliver on time. We enjoy their system of a single entry point that has the ability to convey the thoughts of many in a team who contribute to the result."
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Wim Walter - Chief Marketing Officer PGGM |
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"They are loyal and respectful; they have always proven their commitment to helping me solve the issues at hand. What surprises me time and time again is that they are able to consistently select and train: young, smart, ambitious, eager, team-oriented people who are able to quickly get to the heart of the matter and with their partnership model are able to create buy-in for the solutions developed. "
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Robert Hagendoorn - Former COO Royal KPN |
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"Their teams consist of bright, young consultants with a truly exceptional work ethic. They deliver results in an incredibly short time period. They provide you with a sound analysis of the issues at hand and come up with pragmatic, implementable solutions. I see them as a team of lumber jacks, in the positive sense of the word, that have a real impact on your organisation and get things done!"
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Pieter Eelkman Rooda - Former CEO Xantic |
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"Perhaps I can best describe it in this way; despite all the turmoil and the killing pace in which we were working, I was never worried whether they would deliver. They really helped me to convince both my supervisory board and my own team to support the right decisions. They brought a team of people on board which worked together like a Swiss clock, but who were also pleasant to work with."
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Maarten Hulshoff - CEO Rodamco Europe |
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"You simply know what you get. They are able to quickly grasp the challenge at hand and bring it down to manageable proportions. They know what they are talking about and they are hands-on, down to earth type of people. It is a long-term relationship which I value greatly and plan to continue!"
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Kees van den Heuvel - Director e-Services TNT Post |
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"Value for money! They really proved that they were co-responsible for the project. The models they used were tailored to our specific situation and they convinced us on several occasions to dig deeper and really think through potential development scenarios for our propositions. They really helped us prepare the right case as a basis for decision-making by our Board. I found their consultants to be passionate, smart and hard working people, who were self-confident without being arrogant. All in all it was a very pleasant experience!"
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Gijs de Man - Director Essent Warmte |
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"I have come to value Nolan, Norton & Co.'s hands-on approach, in which they actively seek and obtain buy-in from all the staff involved to tackle an issue. They actively involve employees throughout the process, openly share information with them and involve them in preparing decisions. Like other strategy consulting firms they are very capable at analyzing issues, introducing relevant concepts and models and in delivering their presentations on time, but that hands-on approach for me was their real added value."
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